Privacy Policy
Platinum Restoration and Construction is committed to protecting the privacy of everyone who contacts us or visits this website. This policy explains what information we collect, why we collect it, and the choices you have.
Effective date: [to be set at launch]
01Information We Collect
We only collect information that helps us respond to you and carry out the work you ask us to do.
- Contact details you provide — your name, email address, phone number and property address — when you submit our consultation form, call us or email us.
- Project information you share with us, such as photos, descriptions of damage, property details and your goals for the work.
- Basic website analytics, such as pages visited and general location, collected through cookies to help us understand how the site is used.
02How We Use Your Information
Your information is used for the following purposes and nothing else:
- To respond to your inquiry and provide an estimate or consultation.
- To plan, schedule and carry out the services you request.
- To keep you updated on your project, and — only if you have asked us to — to send occasional news or offers.
- To meet our legal, insurance and record-keeping obligations.
03How We Protect Your Information
We take reasonable steps to keep your information secure, including transmitting this website over an encrypted connection, limiting access to the people who need it to do their work, and reviewing our systems and practices. No method of transmission or storage is completely secure, but we work to protect your information as if it were our own.
04Sharing Your Information
We do not sell, rent or trade your personal information. We share it only in these limited situations:
- With trusted subcontractors and suppliers who need it to complete your project, and only for that purpose.
- With service providers who help us operate this website or communicate with you.
- When we are required to do so by law, or to protect our rights, safety or property.
05Cookies and Website Tracking
This website uses cookies to understand how visitors use our pages so we can improve them. You can block or delete cookies at any time in your browser settings; the site will still work, though some features may behave differently. Our contact page also embeds Google Maps, which loads content from Google and is covered by Google's own privacy policy.
06Your Rights and Choices
You are in control of your information. At any time you may:
- Ask what personal information we hold about you and how it has been used.
- Ask us to correct or update anything that is inaccurate or out of date.
- Ask us to delete your information, where we are not required to keep it.
- Opt out of marketing messages — every message includes a way to unsubscribe, or you can simply contact us.
07Children's Privacy
This website is intended for adults seeking restoration, construction and property management services. We do not knowingly collect personal information from children.
08Updates to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the revised version on this page along with a new effective date.
09Contact Us
If you have any questions about this policy or about the information we hold, please get in touch:
Platinum Restoration & Construction
267 Timber Dr. Unit 407, Garner NC 27529